Using MATIKA
Help & Support
Answers to common questions about reading, watching, listening, your account, and magazine orders on MATIKA.
Finding content
Signing in
with Google, or enter your email address and we'll send you a verification code. There is no password to remember. The first time you sign in, you'll be asked for your name to create your account.
If the code doesn't arrive, check your spam or promotions folder and make sure the email address is spelled correctly before requesting a new one.
Your account
Open the account menu to view your profile, saved content, subscription, and orders.
Your profile lists the devices currently signed in to your account. If you see one you don't recognize, sign it out from there. You can also sign out of all other devices at once, or sign out everywhere.
Saved content
While signed in, use the bookmark button on any article, video, audio, magazine, or webtoon page to save it for later. Your saved list is stored with your account, so it follows you on any device where you sign in.
Premium content
Some content is for members only and is marked as premium. To open it, sign in with an account that has an active subscription. You can check your current access and when it ends on the subscription page in your account.
Compare prices and durations on the page. Subscriptions can't be bought online yet.
Ordering magazines
Add print issues to your cart from a magazine's page. Your cart stays in this browser, so items you add on another device won't appear here.
At checkout, sign in and enter your delivery details. Prices and stock are confirmed before you place the order. If an issue sells out or its price changes, you'll be asked to review your cart first.
When your order is placed, you'll see an order number and a summary. Keep the order number in case you need to ask about your delivery.
On your phone
MATIKA works in your phone's browser. Download links for the iOS and Android apps appear at the bottom of every page once they're available.
